Question 1

How many rooms are in the villa and how many guests can you accommodate?

Accepted Answer

- This villa has 3 bedrooms and can accommodate up to 9 guests.  
- Note: Infants under 3 years old are not counted towards the guest limit.

Question 2

Do you offer meals or have a cook?

Accepted Answer

- Meals are not included, and there is no in-house cook.  
- A caretaker is available to assist with tea, coffee, and simple snacks like bread or Maggi.  
- Partnerships with a local restaurant for breakfast and a home caterer for lunch and dinner are in place. Orders can be coordinated through the caretaker or directly with the caterer.  
- Nearby restaurants can be explored via Zomato, and a curated list is available upon request.

Question 3

What amenities are part of the house?

Accepted Answer

- Fully equipped kitchen.  
- Beautiful garden.  
- Friendly cats for companionship.  
- Directions to a nearby nature walk offering majestic sunset views.  
- The villa also features a recreational room with board games and a library.

Question 4

Can you help with transportation?

Accepted Answer

While direct transport services are not provided, contacts of reliable cab services can be shared to assist with transportation needs.

Question 5

Is it a safe part of town?

Accepted Answer

- The area is generally very safe.  
- The villa is located in a gated community with 24x7 security and CCTV cameras, ensuring guests' safety.

Question 6

Do you have good network connectivity?

Accepted Answer

Yes, major networks like Airtel, Jio, and BSNL provide 4G connectivity at the villa.

Question 7

Are there any house rules?

Accepted Answer

- *Respect the property:* As this is a home, guests are expected to leave it in the condition they found it.  
- *Noise policy:* The locality is quiet, and it's important to respect neighbors. No loud music, shouting, or partying is allowed, especially after 9 PM. Music should be played at a volume that doesn't disturb others.

Question 8

Is the place good for work-cations?

Accepted Answer

Yes, there is a dedicated workspace and complimentary high-speed Wi-Fi access for guests.

Question 9

Do you offer a BBQ/ Bonfire option?

Accepted Answer

Unfortunately, BBQ and bonfire options are not available.

Question 10

What nearby attractions or activities can I explore?

Accepted Answer

- Attractions include Sim's Park, Dolphin's Nose, Highfield Tea Factory, and the Nilgiri Mountain Railway.  
- Activities such as trekking, exploring tea gardens, and enjoying the natural beauty are available for nature enthusiasts.

Question 11

What is your cancellation policy?

Accepted Answer

- Cancellations within 7 days of the check-in date are not eligible for a refund.  
- Cancellations made more than 7 days prior to the check-in date will receive a full refund.

Question 12

Can I bring my pet?

Accepted Answer

Pets are not allowed on the premises.

Question 13

What are the check-in and check-out timings?

Accepted Answer

- *Check-In:* 3 PM  
- *Check-Out:* 12 PM (noon)  
- Early check-in or late check-out may be accommodated subject to availability.

Question 14

Is there a minimum stay period?

Accepted Answer

- On weekdays, there is no minimum stay period.  
- On weekends, a minimum stay of two days is required.

Question 15

How far away is it from the city?

Accepted Answer

The villa is located on the scenic Coonoor-Kotagiri highway, just a 15-minute drive from Sim's Park in Upper Coonoor.

Question 16

How far is it from Ooty?

Accepted Answer

Approximately a 50-minute drive from Ooty, allowing guests to explore both Coonoor and Ooty during their stay.

Question 17

Are there shops nearby to purchase groceries?

Accepted Answer

- Yes, shops are within a 10 minute distance.  
- Guests must bring all their own groceries

Question 18

What makes this villa unique?

Accepted Answer

Ideally located on the outskirts of the city, ensuring guests can enjoy city attractions while relaxing in a serene environment.

Question 19

Can you help with transportation?

Accepted Answer

While we do not directly provide transport services, we can provide you with the contacts of reliable cab services to assist you with your transportation needs.

FAQS